Diploma of Hospitality Management

Course Code SIT50422 | CRICOS Code 111541C

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Course Duration

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Course Overview

The Diploma of Hospitality Management is designed to provide students with the skills and knowledge necessary to succeed in managerial positions within the hospitality industry. Through a combination of theoretical learning and practical experience, students will develop a deep understanding of hospitality operations, including food and beverage service, accommodation management, event planning, and customer service.

The curriculum covers a wide range of topics essential for effective hospitality management, such as financial management, marketing strategies, human resource management, and compliance with industry regulations. Students will also learn how to analyze market trends, develop business plans, and implement strategies to enhance the overall guest experience.

Throughout the course, students will have the opportunity to apply their knowledge in real-world hospitality settings, gaining valuable hands-on experience and developing essential managerial skills. By the end of the program, graduates will be equipped with the expertise and confidence to lead teams, manage operations efficiently, and drive business success in the dynamic and competitive hospitality industry.

Learner Characteristics

Diploma of Hospitality Management learners are international students who are:
• Seeking to pursue or further a career in hospitality management
• Seeking to enter a new industry sector
• Seeking a pathway to higher level qualifications.
Characteristics of the target group are as follows:
International students from various countries who are seeking to develop their skills and knowledge in hospitality management to further their career prospects or study pathways. Typically, these students will not have any work experience and are between 18 – 35 years.
Students may be onshore students currently based in Australia or offshore students applying from overseas. Most students speak English as a second language and must satisfy English language proficiency in order to successfully enrol into the course.
Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe. CoE duration will be shorted in these cases for international students.

Units

There are a total of 28 units to complete the course, which include 11 core units and 17 elective units. Below are some of the units included in this course:

Core Units

SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFINO09 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices

Elective Units

SITXFSA005 Use hygienic practices for food safety
SITHCCC043* Work effectively as a cook
SITXFSA006 Participate in safe food handling practices
SITHCCC027* Prepare dishes using basic methods of cookery
SITHCCC028* Prepare appetisers and salads
SITHCCC029* Prepare stocks, sauces and soups
SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031* Prepare vegetarian and vegan dishes
SITHCCC039* Produce pates and terrines
SITHCCC035* Prepare poultry dishes
SITHCCC036* Prepare meat dishes
SITHCCC037* Prepare seafood dishes
SITHCCC026* Package prepared food stuffs
SITHCCC041* Produce cakes, pastries and breads
SITHCCC042* Prepare food to meet special dietary requirements
SITHPAT016* Produce desserts
SITXFSA008* Develop and implement a food safety program

Entry Requirements

For international students, check that the student satisfies the entry requirements specified for English language proficiency.

Generally, international students are required to demonstrate English language proficiency through evidence of:
an IELTS* score of 6.0 (test results must be no more than 2 years old);
or having been educated for at least 5 years in an English-speaking country;
or having completed at least a Certificate III level or IV course in an Australian RTO within the last 2 years;
or completion of another English Language Test such as PTE and TOEFL (results should also be no more than 2 years old).

Scores should be checked to ensure equivalence to IELTS 6.0 as required using the following websites:

https://ielts.org/organisations/ielts-for-organisations/compare-ielts

For international students, check that the student satisfies the entry requirements specified for numeracy skills.

Fees 2025

Material Fees: AUD $1,450
Enrolment Fees: AUD $300
Tuition Fees : AUD $20,000

Career Pathway

Hotel Manager
Restaurant Manager
Holiday Park Manager